Shipping Policy

Last updated: July 2026

1. Shipping Destinations

At this time, Skillpins ships within Sweden.

We plan to expand shipping to additional European countries in the future.

2. Order Processing

Orders for products that are in stock are normally processed and dispatched within two (2) business days after payment has been confirmed.

Orders placed on weekends or public holidays are processed on the next business day.

If an item is temporarily out of stock or requires a longer handling time, we will contact you as soon as possible.

3. Shipping Method

Orders are shipped using carefully selected shipping partners.

The shipping carrier may vary depending on destination, package size and service availability.

4. Delivery Times

Estimated delivery times begin once your order has been dispatched.

Typical delivery within Sweden is usually 1–3 business days, depending on the shipping carrier.

Delivery times are estimates and cannot be guaranteed.

5. Shipping Costs

Shipping costs are calculated during checkout before payment.

Any applicable shipping charges will always be shown before you complete your purchase.

6. Order Tracking

Whenever available, you will receive tracking information after your order has been shipped.

Tracking details are normally sent to the email address provided during checkout.

7. Digital Products

Digital products, including Challenge Cards, are delivered electronically.

Delivery normally takes place automatically via email shortly after payment has been completed.

If you purchase both physical and digital products in the same order, the digital products may be delivered separately before the physical products have been shipped.

8. Incorrect Shipping Information

Please make sure that your shipping information is correct before completing your order.

Skillpins cannot be held responsible for delays, failed deliveries or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

9. Lost or Damaged Shipments

If your order appears to have been lost or arrives damaged, please contact us as soon as possible.

We will work together with the shipping carrier to investigate the issue and find an appropriate solution.

10. Delays

Although we always strive to deliver orders as quickly as possible, unforeseen delays may occur.

Skillpins is not liable for delays caused by shipping carriers, customs authorities, severe weather, strikes, force majeure or other circumstances beyond our reasonable control.

11. Contact

If you have any questions regarding shipping or delivery, please contact us.

White Elk AB
Organization Number: 556837-3715
Sweden

Email
info@skillpins.com

Website
www.skillpins.com